Agents & Values


Agent Training

Call center representatives are hired based upon their education, and previous work experience.  Our selective screening process looks to those with work histories in telecommunication, customer service, sales and marketing related industries.  Also included in our screening process is a dialect analysis of each candidate.  ClearView Business Solutions provides our clients with representatives with strong work experience and impactful written and verbal communication skills.

Click here for a sample of call center interaction

Benefits of our Agents
What truly sets our call agents apart from the rest is their willingness to continue to learn and improve their craft.  ClearView Business Solutions agents complete continued customer service training.

Our Value
Our top-notch call center representatives are only onepiece of the puzzle . ClearView Business Solutions lso provides custom engagement models for each individual client. We work with you to custome design your model in order to deliver faster ROI.


ClearView Business Solutions offers a global business process outsourcing platform with the flexibility to address all of your needs regardless of industry. Our client business types include those in the financial, technology, application processing, sales, and loan industry. Whatever your companies needs, ClearView Business Solutions has the manpower and resources to enhance your business.

Customer Resource Management Solutions
Our world class Call Center Services are designed to be a seamless extension of your company. We provide each business a team of hand-picked agents trained on the specific needs of their business and every customer contact is handled with the Clear Standard of Execellence.

Call center services include but are not limited to the following:

  • Inbound Calls
  • Blended Agent
  • Outbound Calls
  • Lead Generation

Internet Marketing Solutions
Internet marketing is a paramount predictor of success for all businesses.  As new technologies are developed and the importance of the Internet continues to grow, it’s vital for your organization to keep current.  Companies are moving toward blended strategies of traditional and Internet marketing.  Organizations are now learning in order to succeed they must adjust to two-way marketing communication.

Call center services include but are not limited to the following:

  • Search Engine Optimization
  • Pay-Per-Click Marketing
  • Email Marketing
  • Website Optimization
  • Social Media Marketing
  • Text Messaging

Offshore Data Center Hosting Solutions
ClearView offers secured offshore hosting from beautiful San Jose, Costa Rica.  Our networking facilities are equipped with the latest technologies to ensure reliability and security for your e-business.  ClearView offshore hosting is built with redundant fiber optic connections to Tier-1 Internet at speeds as high as OC-8.  The data facility is secure and monitored with 24-hour cameras.  Our technicians are highly trained and certified in computer science.  In addition to our technical specialist, ClearView is also supported with customer service certified telecommunication support.

Call center services include but are not limited to the following:

  • Fiber Optic 10 Mbps Connection
  • Complete DNS control
  • Climate Control Unit
  • Unlimited Bandwidth
  • 99% Service Level guarantee
Click for Full List
Help Desk Solutions – service coming soon!
Process Improvement Consulting Solutions – service coming soon!
Training Solutions – service coming soon!