Near Shore Contact Center Solutions

Why outsource your call center needs to a Near Shore center?

  • Cost savings without compromising performance
  • Our clients are billed per CSR (Customer Service Representative), per hour
    Our “All In” pricing model includes:
    1 dedicated supervisor for every 10 CSR’s
    1 dedicated Quality Assurance (QA) rep for every 15 CSR’s
    All management personnel
    All employee and benefit costs
    All phone system license fees, all inbound and outbound tolls, reporting and software fees
  • All representatives are in a central call center, no “at home” agents
  • Our representatives speak fluent English (We have rep’s who speak Spanish, Portuguese and other languages)
  • Our Costa Rica call center is on Central Time, it is very easy to adapt to the various US time zones

Please complete our short form for more information on our contact center solutions.