Call Center Services To Grow Your Business.

We’ve got your call center services needs covered, ensuring your business growth with top-notch customer service assistance.

INBOUND CALLS

Inbound Call Center Services

If you are looking for US-based, near shore (Costa Rica) full-service contact center services, count on us at Clear Nexus. We take pride in our state-of-the-art contact centers with capacity for 300 seats or more in beautiful San Jose, Costa Rica. Look no further for exceptional call center services. Allow us to fuel your business growth through unparalleled customer service excellence.
01

Customer Support

Providing assistance and resolving customer inquiries, issues, and complaints.

02

Help Desk Support

Providing IT-related assistance and troubleshooting for software, hardware, or network issues.

03

Overflow Calls Services

Streamline your customer support and ensure prompt handling of incoming calls with our overflow call services.

04

Lead Generation Services

Identifying potential customers and qualifying leads for sales and marketing purposes.

05

Social Media Support

Engaging with customers and addressing their queries or concerns on social media platforms.

06

Billing & Payment Support

Resolving billing inquiries, processing payments, and managing billing-related issues.

07

Virtual Receptionist

Serving as a virtual receptionist to handle incoming calls, transfer calls, take messages, and provide basic information.

08

Back Office Support

Providing administrative support services such as data entry, document processing, and record keeping.

09

Collections and Debt Recovery

Managing overdue payments and debt collection processes.

10

Product Recall Support

Assisting with product recall processes, including customer notifications, returns, and replacements.

11

Emergency Hotlines

Managing emergency hotlines to handle urgent customer inquiries or incidents.

12

Reservation and Booking

Managing reservations and bookings for travel, hospitality, or event-related businesses.

13

Account Management

Handling account-related inquiries, updates, and changes for customers.

14

Order Tracking & Status Updates

Assisting customers with tracking their orders and providing status updates.

15

Healthcare Support

Providing healthcare-related information, appointment scheduling, and insurance verification services.

And Yes, more Inbound Call Center Solutions

16

Product Information

17

Loyalty Program Support

18

Complaint Resolution

17

Technical Troubleshooting

18

Warranty Support

19

Multilingual Support

20

And More

OUTSOURCING BENEFITS

Benefits Of Inbound Services When you Partner With Us

Enhance your user experience with our ongoing improvement strategy at every stage of customer service. Here are just a few of many the benefits you can enjoy from partnering with us:

Affordable and Lower Costs

24/7/365 Client Service Support

100% of all Calls are Recorded

Tailored scripting designed for your brand

Benefits of outsourcing with Clear Nexus

Ready to Talk and Learn How Clear Nexus Can Help your Business?

Discover all Clear Nexus BPO and Marketing  solutions to skyrocket your business and reduce your operations costs.

Call To Action Background

Contact us

Get in Touch With Us for Dependable Contact Center Services

How can we help you?

Ready to experience the benefits of partnering with Clear Nexus for your BPO needs? Get in touch with us today to discuss how we can customize our services to meet your unique requirements.