A Global Business Process Outsourcing Platform

Let Us Help You With Your Customer Support Needs

A Global Business Process Outsourcing Platform

Let Us Help You With Your Customer Support Needs

About Clear Nexus

A definitive connection with your company’s needs. Clear Nexus is the link to the solutions your company needs to satisfy the increasing and diverse set of corporate functions that become necessary to implement as your business evolves.

Clear Nexus Services

Our business solutions offer a global business process outsourcing platform with the flexibility to address all of your needs regardless of the industry. Our client business types include those in the financial, technology, application processing, sales, and loan industry. No matter what your companies’ needs are, we have the manpower and resources to enhance your business.

Cloud Solutions

Clear Nexus is a Microsoft and IBM partner. We provide you with a variety of cloud-based services, including Microsoft Office 365, Microsoft Dynamics CRM, IBM SmartCloud, and many others. Corporate IT departments are shifting to a cloud-based model for their software needs, as it is less expensive, faster, easier to implement, more flexible, and more effective.

Companies

Here are some of the companies that our team has worked with:

Clear Nexus

Your Trusted Provider of Contact Center Solutions

Clear Nexus is a leader in support and services for the subprime financial services industry, insurance claims support, and software support. You can rely on us for all your consumer customer service needs. We operate out of our headquarters in Roswell, Georgia, with our major support center in San Jose, Costa Rica and our secondary support center in Belize City, Belize.

What We Do

Clear Nexus provides a full suite of marketing and lead management services, multi channel contact center, consulting, and technology solutions with expertise in numerous verticals such as consumer finance, eCommerce, sales, service, and collections. We offer a real partnership with a boutique contact center environment with the flexibility and redundancy that an integrated Work From Home (WFH) model offers.

Contact Center Services

Clear Nexus provides US-based, near shore (Puerto Rico) and offshore (Costa Rica) inbound Contact Center services.

Consulting Services

  • Vendor Management
  • Lead Strategy
  • Underwriting
  • Debt Management
  • Organic Marketing
  • Tribal Business Development
  • Payment Processing
  • Portfolio Management

Cloud Services

  • Contact Center in the Cloud
  • Loan Management System Software
  • ACH Processing Services
  • Customer Resource Management
  • Workforce Management
  • Quality Assurance-Call Recording

Rely On Our Team

Our management team has more than 70 years of collective experience in the contact center, marketing, and consumer finance industries. To ensure the best results in the industry, we ensure that we hire, train, coach, and develop the kind of team you would be proud to call your own. Excellence in all facets is the model.

Our Services

Contact Center Inbound

  • Inbound Consumer
  • Credit and Debit Card Processing
  • Lead Generation
  • Overflow Services
  • Customer Verification
  • Order Entry
  • Data Entry
  • Ecommerce and Retail Sales and Service

Contact Center Outbound

  • Telemarketing
  • Collections
  • Credit and Debit Card Processing
  • Lead Generation
  • Direct Response
  • Order Entry
  • Data Entry
  • Hotlines
  • Product Recall
  • Tele-sales: Ecommerce, Retail

Cloud Services

  • Search Engine Optimization
  • Business and Application Discovery
  • Process Improvement
  • Project Management
  • Paid Search Optimization
  • Mobile Marketing

Reseller Solutions

  • ACH/RCC
  • Omni Channel Cloud Contact Center
  • CRM
  • Merchant Services
  • Integration

Consulting Services

  • Vendor Management
  • Lead Strategy
  • Underwriting
  • Debt Management
  • Organic Marketing
  • Tribal Business Development
  • Payment Processing
  • Portfolio Management

Cloud Services

  • Contact Center in the Cloud
  • Loan Management System Software
  • ACH Processing Services
  • Customer Resource Management
  • Workforce Management
  • Quality Assurance-Call Recording