Call Center Services To Grow Your Business.

We’ve got your call center services needs covered, ensuring your business growth with top-notch customer service assistance.

OUTBOUND CALLS

Outbound Call Center Services

If you are looking for US-based, near shore (Costa Rica) full-service contact center services, count on us at Clear Nexus. We take pride in our state-of-the-art contact centers with capacity for 300 seats or more in beautiful San Jose, Costa Rica. Look no further for exceptional call center services. Allow us to fuel your business growth through unparalleled customer service excellence.
01

Lead Qualification & Nurturing

Qualifying leads generated through marketing efforts and nurturing them through the sales pipeline.

02

Customer Retention/Win-Back

Proactively reaching out to existing customers to enhance loyalty and reduce churn.

03

Sales and Order Processing

Handling sales inquiries, processing orders, and facilitating upselling or cross-selling.

04

Appointment Setting

Scheduling appointments or meetings on behalf of clients.

05

Telemarketing

Conducting outbound calls to promote products or services, generate leads, or conduct market research.

06

IVR (Interactive Voice Response)

Implementing automated voice response systems to handle basic customer inquiries and route calls efficiently.

07

Market Surveys & Mystery Shopping

Conducting market surveys and performing mystery shopping to assess customer experiences and gather competitive intelligence.

08

Surveys and Market Research

Conducting surveys and gathering feedback from customers to gain insights into market trends and customer satisfaction.

09

Debt Collection Services

Contacting customers with overdue payments to facilitate debt recovery.

10

Subscription Renewals

Reaching out to customers to renew subscriptions or memberships.

11

Customer Follow-ups

Making outbound calls to follow up with customers after a purchase or service interaction.

12

Customer Surveys

Conducting outbound surveys to gather customer feedback and measure satisfaction.

13

Competitor Analysis

Conducting outbound calls to gather market intelligence and competitive insights.

14

Event Registrations

Making outbound calls to invite and register participants for events, conferences, or webinars.

15

Product Promotion & Upselling

Contacting customers to promote new products, services, or upgrades.

And Yes, more Outbound Call Center Solutions

16

Market Segmentation Surveys

17

Customer Quality Assurance

18

Product Recall

17

Market Expansion

18

Customer Onboarding

19

Multilingual

20

And More

OUTSOURCING BENEFITS

Benefits Of Outbound Services When you Partner With Us

Outsourcing your inbound call center operations to us allows you to focus on core business activities while enjoying the benefits of exceptional customer support. Here are just a few of many the benefits you can enjoy from partnering with us

Tailored lead generation strategies

Proficient agents in upselling and cross-selling

Effective up-sell/cross-sell strategies

Customer acquisition cost reduction

Benefits of outsourcing with Clear Nexus

Ready to Talk and Learn How Clear Nexus Can Help your Business?

Discover all Clear Nexus BPO and Marketing  solutions to skyrocket your business and reduce your operations costs.

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How can we help you?

Ready to experience the benefits of partnering with Clear Nexus for your BPO needs? Get in touch with us today to discuss how we can customize our services to meet your unique requirements.